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What is the likely Long
Term effect on UK retailing of Internet shopping
E-Commerce or the internet's World Wide Web has enabled us
utilize the possibilities of a new direct and interactive
shopping channel that is free from boundaries or limitations
of time and geography. Online storefronts are being created
to sell goods and services over the Internet. These
storefronts or Internet Retail outlets usually cost low to
establish, and yet they provide updated products and
services offerings on demand. Customers can have an instant
opportunity all around the world, 24 hour a day access to
these storefronts using web browsers. They can explore
information about required products or
term papers, even can
place an order for a product, receive follow-up service and
in some cases, in fact take delivery over the web with just
some clicks and keystrokes. Whereas some separate or
individual Internet retail storefronts some times form
grouped to develop electronic malls that has number of
things to offer their customer.
Internet retailing is an innovation that many envisage will
encounter phenomenal growth. Given these expectations, many
businesses feel compelled to develop a web presence for
reason to accomplish their long-term goal. Others, however,
are less enthusiastic about the commercial potential of the
web, pointing out the many challenges that the new retail
form faces in terms of user acceptance (Alba et al, 1996).
Formation of E-commerce is firmly connected with Internet
revolution. Even digital market is quite quantitatively not
so large, but it is very persistent and is possibly to gain
vast attractiveness in the near future. It enhances the
development of new business ideas or models and brings about
changes at organizational level. It also provides new and
flexible ways for international trade and is a means of
providing services and goods across borders. Definitely it
affects markets by increasing the efficiency of
transactions, by providing more quality and variety. The
absolute prospective of e-commerce is massive as
Internet-Shopping is on rise. Internet customers usually
have greater access to the information than their
traditional retail customers. The Internet purchase can take
a really short time-as soon as the customer completes a
shopping request the online retailer contact them and
products can be delivered as soon as possible even on next
or same day delivery depending on the type transaction.
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Internet Retailing, it seems, still has its limits. Does
that mean its arrival is more hype than reality? Rather as
it is for most of the Internet Retailers themselves? In some
ways, the answer could be yes. Usually the Internet shopping
was dealing on quite a narrow range of goods: mainly books,
toys and music. Online shopping threw up as many stories of
failed and late deliveries as of explosive growth. And
unluckily, a string of hackers’ attacks have temporarily
closed some of the renowned Internet retailing websites or a
certain period. Perhaps Internet Retailers in the physical
world need not lose much sleep over the Internet, or at
least not yet?
Long term Effects on UK Retailing of Internet Shopping
If it is hypothesized that Internet retailing would directly
estimate the conditions necessary for perfect competition by
increasing product information and price transparency, the
concentration of Internet retail firms and the pricing
patterns observed therefore it provide understanding that an
oligopoly is a more probable market structure for
understanding the current online retail industry. High
endogenous sunk costs create a barrier to entry into the
industry, but those online retailers that manage themselves
to survive will be able to exploit the outcomes of retailing
through the Internet, such as the low cost of handling a
wealth of information, this can improved the opportunities
for price discrimination, and savings in operating costs.
Retailing characteristics such as neighborhood shopping
centers should remain comparatively well isolated from
online competition, as much of their importance develop from
geographical expediency for consumers to make instant
responses, for instance small-ticket purchases. Power
centers, which normally coalesce a discount department store
with numerous well-defined categorized retailers, may be at
greater or higher risk, since clients tend to frequent these
centers offer better prices and products, not because they
offer superior service or an unexpectedly enjoyable shopping
incidence.
Thus successful online retailers just not depend on their
capacity to use Internet technology to their advantage but
also on their capability to assess customer preferences by
giving quality service and website features that will tackle
the major issues to online shopping that may arise in
particular situation. As Internet retailers develops more
skills to tackle these challenges, the evolution of the
online retail industry is expected to have a greater impact
in long-term on the traditional retailing in particular to
United Kingdom environment, so these traditional retailers
must either implement strategies to compete with the likely
threat of online competition or choose to expand their
retailing onto the Internet.
1. The Business-to-Consumer Retail Industry
It is estimated that Internet retail sales of goods and
services would be increasing rapidly. With the prospective
growth that is forecasted for Internet shopping, it is
important to study characteristics of this industry in order
to understand the long-term impact that it will have on UK
traditional retail trade as a whole. Thus, analysis will
begin with a description of the conditions of the general
retail industry and then will focus on aspects that are
unique to online retail.
The business-to-consumer retail industry encompasses all of
those products that are produced by firms and subsequently
purchased by consumers, excluding transactions, which are
between from one business to another business. Most firms
from similar industries all produce one extensive type of
good and then focus on differentiating their individual
product attributes through a large number of varying
characteristics.
2. Internet Economics for the B-to-C Retail Industry
Basically, Internet is a tool that facilitates and
dramatically decreases the cost of the flow of information.
This would be likely effect to have on the market for retail
goods are the lowering of search costs for buyers and
sellers to obtain information and an increase in competitive
pressure on traditional or offline retailing. In the
Internet’s emerging years it was assumed that E-Commerce
would very nearly meet the assumptions of a perfectly
competitive market, particularly perfect information, no
transaction costs, free entry and exit, and price taking by
consumers and producers.
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3. Search Costs
Being saving costs associated to searching will also affect
the traditional retailing. Because online retailing for
businesses and consumers provides competitive edge, as both
parties are no longer confined by the geogra1phical
constraints that limit their options in traditional
retailing. Retailers are limited to those customers that
wish to expend the resources necessary to visit their
physical location. Whereas Internet retailers reach any
individual that has access to the Internet, and because the
costs of providing information on a website do not differ
with the geographical location of customers.
4. Competitive Advantages of Online Operations
As a fact has already been develop that online retailing
needs large amount to be budgeted for sunk costs that is for
promotional activities and website development. Internet
retailers may realize significant cost benefits available in
back-end operations by developing an online business, as
compared to starting and escalating conventional retailing
operations. Firms that are online are not forced by the
limited shelf and inventory space that normally retailers
need to maintain for each their inventory; instead, online
retailer may maintain their products inventory in a
space-maximizing warehouse, since they are not directly
displayed consumers.
Traditional retailers typically have high costs of
maintaining inventories for a number of products in
locations that are geographically spread out. This, one
benefit for Internet retailer firms are the economies of
scale realized in maintaining centralized inventories will
have significant impact over UK retailing in long-term.
Moreover, Online Retailers enjoy significant increasing
returns from “the infrastructure that is required-
sophisticated fulfillment technology, efficient call
centers, websites that offer accurate in-stock information,
order tracking, comparison engines and product configurators”
(Borenstein and Saloner, p. 11). One Major long-term
effect on UK Retailing is as the Internet market matures or
develops; the online retailing or shopping industry may
develop to more directly reflect their potential
competencies. One key to profitable modern retailing has
been the constellation of a variety of stores under a single
entity, this might guide to the development of virtual malls
on the Internet.
The B&M retailers that have planed to establish an online
selling capacity (effectively transforming themselves into
C&M retailers) have generally been successful comparative to
pure play Internet firms, mainly through exploiting the
advantages inherent in running physical and online
operations. One of the most apparent advantages is the value
of an established brand name and reputation in attracting
customers to a C&M website (Sanderson and Zook). One the
major point is also considered in Internet Retailing that,
customers are very much concerned about transaction security
and privacy and are more likely to frequent visitor of the
website of a retailer whom they have develop the feeling of
trust.
Future Considerations
If the failure to physically examine goods and business deal
security concerns are two of the main deterrents to the
success of online retail, advancement in technology might
develop solution for these or other issues or problems.
Conclusion
The long-term effects of Internet shopping on traditional
retailing will also be felt in pricing, which develop the
likely hood to become much more competitive to traditional
retailer, in the arena of retail industry. While existing
intermediaries, from retailers to stockbrokers to banks, may
find their role has been eradicated or eliminated in the
field of Online Retailing. The emerging of new
intermediaries such as shopping robots will add further
complexity and complication to the implementation of
Internet Retailing. In general, connected consumers are
usually take benefit at the expense of producers or retailer
and, especially, of middlemen who add little value to
transactions. It is vital to understand that Internet
retailing or shopping is a very young industry, and thus,
these observations or findings regarding market structure
and online pricing are build on just a few years of data.
This makes it problematic to drive certain definitive
conclusions regarding the Internet Retail industry.
Additionally, many of Internet new firms engaged in
“penetrative pricing” strategies, where these internet
retail firms charge their prices at par or below cost,
having hope that will be helping them building a good
customer base which would compensate in future transactions
for the losses they incurred. This pricing strategy proved
to be invalid and one of the main factors in the failure of
a large number of Internet based firms. Hence, in deducing
market structure and pricing patterns for the long-term
future of the Internet industry, it is important to
understand the relationship between pricing and firm
success.
References
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Borenstein, N.S., Perils and Pitfalls of Practical
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